Tel. 973 15 60 13 | Oli d'oliva Verge Extra L'Espluga Calba

CONDITIONS OF PURCHASE

INTRODUCTION

The purpose of this document is to establish the conditions of use of the WWW.OLISDESPLUGACALBA.COM page as well as the conditions of purchase of products through it by users.

Please read these TERMS AND CONDITIONS OF PURCHASE carefully as well as the PRIVACY POLICY before using this website. If you wish you can print these conditions. By using this website or placing an order through it, the user accepts our TERMS AND CONDITIONS OF PURCHASE as well as our PRIVACY POLICY, so that, in case of disagreement, you do not have to to use the web.

GENERAL INFORMATION

In compliance with the duty to provide information in art. 10 of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to Agraria Espluguense i Secció de Crèdit, SCCL, CIF / NIF F25012261 domicile in Avda Catalunya, s / n, l’Espluga Calba (Lleida), 25410 and by email administracio@olisdesplugacalba.com and telephone 973.156.013, hereinafter Agraria Espluguense i Secció de Crèdit, SCCL.

USE OF SITE

By using this website and placing orders through it, the user agrees to the following points:

  • Use the website only for the purpose of viewing products and placing orders.
  • Do not place any fraudulent or fake orders. If an order is reasonably considered fraudulent Agraria Espluguense i Secció de Crèdit, SCCL is authorized to cancel and inform the relevant authorities.
  • Have the legal capacity to enter into contracts (the user declares to be over 18 years old).
  • Provide your contact information in a truthful and accurate way so that you can send orders.

PROTECTION OF PERSONAL DATA

Agraria Espluguense i Secció de Crèdit, SCCL informs users of this website about its policy regarding the processing and protection of personal data that may be collected by browsing or contracting services through the policy of privacy. You can access the privacy policy from the website at any time.

PURCHASE CONDITIONS

Availability of the service. Users have the ability to place orders for the items offered through the website both for sending to an address within Spain and a European destination.

Language.

The contract will be formalized in Spanish.

Product availability.

Orders are subject to product availability. If there are difficulties in the supply of the products or if they are not in stock, Agraria Espluguense i Secció de Crèdit, SCCL will inform the customer of this circumstance, either by mail or telephone and will refund any amount you have paid for the product. or products not available or will exchange the product for another of the same value, as decided by the customer.

Product prices.

All current taxes are included in the prices of the items and depending on the purchase amount, shipping costs will be applied, which will be added to the total amount. Agraria Espluguense i Secció de Crèdit, SCCL reserves the right to change prices at any time, although the products will be invoiced on the basis of the price in force at the time of formalizing the order (subject to product availability ).

The purchase order will indicate both the total price of the product / products, including VAT and the corresponding shipping costs, as indicated in the following sections.

The applicable VAT rate will be the one legally in force at any given time depending on the specific item in question.

In orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of Article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories.

Shipping costs to addresses in Spain.

Purchase amounts of less than € 99 will be added to the shipping costs to the total amount. Amounts over € 99 have no shipping costs.

Shipping costs will therefore be borne by the customer.
 

Shipping costs to addresses outside Spanish territory.

For orders destined for any country within the European Union, for all orders they must be contacted via email administracio@olisdesplugacalba.com.

How to place an order.

To place an order you must select the desired item or items. Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make the payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the necessary details for the purchase and subsequent delivery of the order. Before formalizing the purchase you must EXPRESSLY ACCEPT these conditions, as well as the privacy policy.

The data recorded by the website constitutes proof of the transactions carried out. The customer will receive confirmation of the order via email.

During the process, before making the payment, you can modify the details of your order.

The order is not formalized until the end of the process, which will happen when payment has been made. Clicking “Pay” implies that you acquire and pay for the selected items, this step is a binding commitment.

There are no purchase limits. The user can place the order for the number of items you want, without established minimums or maximums.


Order cancellation right.

Agraria Espluguense i Secció de Crèdit, SCCL reserves the right to reject an order from a customer with whom it is litigating.

Likewise, Agraria Espluguense i Secció de Crèdit, SCCL has the right to reject or cancel an order for justified reasons, such as:

  • Error in billing data (which is incorrect or unverifiable)
  • If bank card fraud is suspected
  • If it is not possible to send it to the indicated address
  • If there are reasons to suspect that the user is not an end consumer
  • If the user is under 18
  • If the full payment has not been made.

Payment method.

You can use a bank card as a means of payment. In the case of payment by card, the total amount of the order must include the corresponding shipping costs, if any, will be charged to the customer’s account at the time of purchase.

Payments in EUROS are only accepted.

By paying by card and in the event of any incident during the process (for example, that the terminal will report the denial of the card) the order will be canceled automatically. The bank card payment system is made through the payment gateway of “_____”

By clicking on “Pay” the user is confirming the payment of the order, as well as that the credit card is his. To minimize the risk of unauthorized access, credit card details must be encrypted. Credit cards will be subject to checks and authorizations by the issuing entity, but if the institution does not authorize payment, the order will be canceled automatically, informing the system to the customer about this cancellation. .

The order will be sent to the address you indicate once the payment of the total amount of the order has been confirmed. If the amount is not for the total, Agraria Espluguense i Secció de Crèdit, SCCL reserves the right not to send the order until full payment by the customer.

Delivery.

Products will be shipped to the address provided by the user.

The delivery period ranges from 24 to 72 hours (working days) for homes on the peninsula and 7 working days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.

Delivery time for addresses outside of Spain ranges from 7 to 10 working days.

The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by setting a new delivery date or canceling the order with full refund of the price paid.

For the purposes of these conditions, it will be understood that the “delivery” has taken place or that the order has been “delivered” at the time you or a third party indicated by you.

acquire material possession of the products, which will be credited by signing the receipt of the order at the agreed delivery address.


Unable to deliver.

If it is impossible to deliver the order to the address indicated, Agraria Espluguense i Secció de Crèdit, SCCL, SCCL will try to deliver it to a third party indicated by the customer or retry delivery at a later date. For this we ask that if you are not going to be at home please contact Agraria espluguina and Credit Section, SCCL to arrange delivery another day.

If within 15 days of your order being available for delivery, the order could not be delivered for reasons not attributable to Agraria Espluguense i Secció de Crèdit, SCCL, we will understand that you wish to withdraw from the order. contract and we will consider it terminated.

As a result of the termination of the contract, we will return all payments received from the user, including delivery costs without undue delay and, in any case, within a maximum of 14 days from the date on which we consider terminated the contract. Please note that the transport resulting from the resolution may have an additional cost, so AAgraria Espluguense i Secció de Crèdit, SCCL will be authorized to pass on the corresponding costs.
Cancel·lació d’una comanda.

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Protection of Consumers and Users and other complementary laws.

To cancel an order you can use the form in the link “RIGHT OF

WITHDRAWAL “or they can notify it by e-mail to administracio@olisdesplugacalba.com by post to the address Av.

If you send us an email or written communication, please include your order details to help us identify you.

The withdrawal period will expire 14 calendar days from the day that the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the goods or in case the products that make up the order are delivered separately, within 14 calendar days of the day on which the customer or a third party indicated by the customer, other than the carrier, acquired material possession of the last of the said products.

Once the right of withdrawal has been exercised, the user must send the delivered products to the indicated address, thus assuming the return costs. Please note that if you decide to return the items to us by postage we will be entitled to charge you for any expenses we may incur.

The right to withdraw from the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refunds will be made if the product has been used beyond the mere opening of itself, of products that are not in the same condition in which they were delivered or that have suffered any damage, so it must be careful with the product (s) as long as they are in your possession. Please return the item using or including all of its original packaging with all labels. Please do not remove the tags until you are sure you want to keep each item. After examining the item we will let you know if you are entitled to a refund of the amounts paid.

If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the full amount of the purchase plus shipping within 14 days from that we receive the canceled order. If the return includes only part of the order, the correct procedure has been followed and the products are new and unused, we will only refund you the value of the returned products, without shipping costs.

Return defective products.

If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to refund the full price of the products, along with the shipping costs arising and the return of the item.

RESPONSIBILITIES

Access to and use of this website is the responsibility of the users. It is not subject to guarantee by Agraria Espluguense i Secció de Crèdit, SCCL:

  • Infallibility, availability, continuity, non-existence of security deficiencies on the website
  • The content of the page or the information that passes through it is free of viruses or other harmful elements, as well as errors, omissions or inaccuracies.
  • Possible damage or injury that may result from interference, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational operation of the website
  • Delays or blockages in the use of this page caused by deficiencies or overloads of data processing center, or damage that may be caused by third parties through illegitimate intrusions that are beyond the control of Agraria Espluguense i Secció de Crèdit, SCCL.
  • It is exonerated of responsibility to Agraria Espluguense i Secció de Crèdit, SCCL before any damage or injury that could suffer the user as a result of errors, defects or omissions in the information provided whenever it comes from other sources .

The mere access to the website does not imply establishing any type of commercial relationship between Agraria Espluguense i Secció de Crèdit, SCCL and the user.

Agricultural Espluguina and Credit Section, SCCL only supplies products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes.

Agraria Espluguense i Secció de Crèdit, SCCL has no responsibility for any loss of profits, loss of business, business interruption or loss of customer business opportunities.

Assignment of rights and obligations.

The contract is binding both for the client and for Agraria Espluguense i Secció de Crèdit, SCCL, as well as for our respective successors, assignees and beneficiaries. The customer may not transfer, assign, encumber or otherwise transfer a contract or any of the rights or obligations arising therefrom, without having obtained the consent of Agraria Espluguense i Secció de Crèdit, SCCL in advance and in writing. We may transfer, assign, encumber, subcontract or otherwise transfer a contract or any of the rights or obligations arising therefrom, at any time during its term. For the avoidance of doubt, such transmissions, assignments, encumbrances or other transfers will not affect the rights that you, as a consumer, have recognized by law or cancel, reduce or otherwise limit the guarantees, both express and tacit, that we could have granted.

WEB INFORMATION AND CONTENT

The information displayed on the website is valid on the date of last update.

Agraria Espluguense i Secció de Crèdit, SCCL reserves the right to update / modify / delete information on this website at any time and without notice.

In the event that the website contains links to other web pages and third party materials, these links are provided for informational purposes only, without Agraria Espluguense i Secció de Crèdit, SCCL having any control over the content of these web pages or materials. . Therefore, we do not accept any liability for any damage or loss arising from its use.

Agraria Espluguense i Secció de Crèdit, SCCL reserves the right to modify the Terms and Conditions of Purchase. The changes introduced will not be retroactive. If you do not agree with the changes made, we recommend that you do not use our website.

PIRACY VIRUSES AND OTHER COMPUTER ATTACKS

The user must not make improper use of this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful or harmful. The user will not attempt to gain unauthorized access to this website, the server on which this page is hosted or any server, computer or database related to our website. The user agrees not to attack this website. Failure to comply with this clause could lead to the commission of offenses classified by the applicable regulations. We will inform the competent authorities of any breach of this regulation and we will cooperate with them to discover the identity of the attacker. Likewise, in the event of non-compliance with this clause, you will immediately cease to be authorized to use this website. We will not be liable for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of your use of ‘this web page or of the download of contents of the same or to which the same redirects.

INTELLECTUAL PROPERTY AND COPYRIGHT

The user acknowledges and accepts that all copyrights, trademarks and other industrial and intellectual property rights on the materials or contents provided as part of the website correspond at all times to Agraria Espluguense i Secció de Crèdit, SCCL The user may use this material only in the manner expressly authorized.

APPLICABLE LAW AND JURISDICTION

The use of this website and contracts for the purchase of products through it will be governed by Spanish law. Any dispute that arises or is related to the use of the website or these contracts will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.

You can make any complaint or claim to Agraria Espluguense i Secció de Crèdit, SCCL via e-mail MAIL or by post to the address Av. Catalunya, s / n, 25410 l’Espluga Calba (Lleida)